Shipping policy
Effective Date: April 7, 2026
This Shipping Policy applies to all orders placed on Elyvessa.shop.
🏢 Company Information
AHMET SAĞIR
CANKAYA MAH. 6392 SOK. BIZIM EVLER SIT. B BLOK K:2 D:4 KEPEZ / ANTALYA / TURKEY DUDEN V.D 7370290479
Email: elyvessashop@gmail.com
📦 Order Processing Time
All orders are processed within 1–2 business days.
During high demand periods, processing times may be slightly extended, but we always aim to prepare your order as quickly as possible.
🚚 Delivery Time
Estimated delivery time:
- 8–9 business days across Europe 🇪🇺
Please note:
- Delivery times are estimates and may vary depending on location
- Delays may occur due to customs, holidays, or external courier issues
📍 Shipping Coverage
We currently ship to most European countries.
📦 Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
You can track your shipment at any time.
⚠️ Delays
While we strive to deliver within the estimated timeframe, Elyvessa.shop is not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Unexpected logistical issues
📬 Incorrect Address
Please ensure your shipping details are correct.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
📩 Contact Us
If you have any questions about your shipment, please contact us:
📧 elyvessashop@gmail.com